Privacy Policy for RiteSaving (Jamaica)

Effective Date: October 20, 2025
Last Updated: June 20, 2025

Welcome to RiteSaving — a secure and trusted savings and loan platform. Protecting your privacy is our top priority. This Privacy Policy outlines how we collect, use, store, and protect your personal information, in compliance with Jamaica’s Data Protection Act, 2020 (DPA).

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

RiteSaving collects personal and non-personal information to provide safe, efficient, and personalized services.

a. Personal Information

When you register or use RiteSaving, we may collect:

  • Full name

  • Date of birth

  • Email address

  • Phone number

  • Residential or mailing address

  • Government-issued ID (TRN, driver’s licence, or passport for verification)

  • Banking and transaction details

  • Employment and income details (for loan processing)

b. Non-Personal Information

We may automatically collect:

  • Browser type and device information

  • IP address and approximate location

  • Operating system

  • Usage data such as time spent, pages visited, and actions taken on our website

2. Purpose of Data Collection

Under the DPA, we collect your data lawfully and fairly for the following purposes:

  • To create and manage your RiteSaving account

  • To process deposits, savings, and loan applications

  • To verify your identity and prevent fraud

  • To provide customer support and updates

  • To improve our platform, services, and user experience

  • To comply with legal, regulatory, and anti-money laundering obligations

We will only use your data for the purposes stated above unless you give us additional consent.

3. Legal Basis for Processing

RiteSaving processes your data on the following lawful bases under Jamaica’s Data Protection Act:

  • Consent: When you voluntarily provide your information.

  • Contractual necessity: To perform services or agreements you enter into with us.

  • Legal obligation: To comply with Jamaican financial and regulatory laws.

  • Legitimate interest: To maintain platform security and prevent fraud.

4. Data Protection and Security

Your data is stored and processed securely using the latest encryption and security measures, including:

  • SSL (Secure Socket Layer) encryption on all transactions

  • Secure servers and firewalls

  • Restricted staff access with confidentiality agreements

  • Continuous monitoring for potential security threats

In the event of a data breach, RiteSaving will notify affected users and the Office of the Information Commissioner (OIC) within the timeframe required by law.

5. Use of Cookies

RiteSaving uses cookies and similar technologies to enhance your browsing experience. Cookies help us:

  • Remember your preferences and login sessions

  • Analyze traffic and improve functionality

  • Customize your experience

You may choose to disable cookies in your browser settings. However, some website features may not function properly without them.

6. Sharing and Disclosure of Information

We do not sell or rent your personal data.
However, we may share your data with trusted third parties when necessary:

  • Financial institutions for payment or loan processing

  • Regulatory bodies (e.g., the Bank of Jamaica, FSC) for compliance

  • Service providers (under strict confidentiality) for technical and operational support

  • Law enforcement if required by legal process

All third parties are required to comply with Jamaica’s Data Protection Act and maintain appropriate safeguards.

7. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfil the purposes outlined in this policy

  • Comply with legal or accounting obligations

  • Resolve disputes

When your data is no longer required, it is securely deleted or anonymized.

8. Your Rights Under the Jamaica Data Protection Act

You have the following rights regarding your personal information:

  • Right to Access: Request a copy of the personal data we hold about you.

  • Right to Rectification: Request correction of inaccurate or incomplete data.

  • Right to Erasure: Request deletion of your personal data when no longer needed.

  • Right to Object: Object to processing for marketing or certain other purposes.

  • Right to Data Portability: Request your data in a structured, machine-readable format.

  • Right to Withdraw Consent: Withdraw consent at any time for data you previously agreed to share.

To exercise these rights, contact our Data Protection Officer (DPO) at:
📧 privacy@ritesaving.com

We will respond to all valid requests within the time limits set by the DPA.

9. Children’s Privacy

RiteSaving services are intended for persons 18 years and older.
We do not knowingly collect personal information from minors. If such data is discovered, it will be deleted immediately.

10. International Data Transfers

All data collected by RiteSaving is processed and stored primarily within Jamaica.
If information is transferred outside of Jamaica, it will only be sent to jurisdictions with adequate data protection laws and appropriate safeguards in place.

11. Updates to This Privacy Policy

RiteSaving may update this Privacy Policy from time to time to reflect legal or operational changes.
All updates will be posted on our website with a new “Last Updated” date. Continued use of our services means you accept the revised terms.

12. Contact Information

If you have any questions, complaints, or requests about your data or this Privacy Policy, please contact us:

📧 Email: privacy@ritesaving.com
🌐 Website: https://www.ritesaving.com
📞 Phone:
📍 Address: 

RiteSaving — Secure. Smart. Made for You.